What is a great way to thank someone?

“Heidi Wall, filmmaker and co-founder of the Flash Forward Institute, and it has three parts:

Part 1: Thank the person for something specific that he or she did for you. (It can also be something the person refrained from doing that would have hurt you.)

Part 2: Acknowledge the effort it took for the person to help you by saying something like: “I know you didn’t have to do _______” or “I know you went out of your way to do_______.”

Part 3: Tell the person the difference that his or her act personally made to you.”


Taken from Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone (AMACOM; 2009; p. 181).